Get started with VRM

Welcome to VRM. This guide shows you how to register and manage your own vehicle listing.

At VRM zim dot com, choose List your vehicle, then Create an account. Enter your name, mobile, email and a private password.

Choose Vehicle owner as your account type. Check your details before selecting Create account. Use your own contact details; the details in this guide are examples.

Open your confirmation email and follow its link. If it is missing, check Spam or use Resend confirmation. Then sign in with your email and password.

In your Owner dashboard, open My vehicles and select Add a vehicle. This is also where you will track your listing.

Enter the make, model, registration number and year. Choose the category, transmission and seats, then add an accurate description. Keep sensitive document details out of the description.

Set your daily price, proposed refundable deposit, free kilometres per day and excess mileage rate. Review the earnings preview after commission. VRM confirms the approved deposit before publication.

Upload up to six photos of your actual car: front, rear, sides, interior and dashboard. Show the whole vehicle. Your first photo becomes the cover.

Declare whether the registration name matches your account. Explain any difference and your authority to rent the car. Disclose your current insurance accurately. VRM will arrange supporting checks.

Read the Owner Terms and Conditions and preparation requirements. Tick the acceptance checkbox when you understand and agree, then select Submit vehicle for review.

Your vehicle stays under review until VRM completes its checks. Submission alone does not publish it. Contact VRM if any details need correcting.

Once approved, pause your listing when the car is unavailable. Resume it when ready. Pausing does not cancel existing bookings; contact VRM if a confirmed rental is affected.

Check Rental requests and respond within twelve hours. Confirm only when available. VRM coordinates payment and reserves the dates after verifying payment.

Before drop off, clean your car and check the required equipment. Bring requested documents. Review condition, fuel and odometer before signing the handover checklist.

Keep your contact details current and check your notifications. For help with your listing or handover, contact VRM on zero seven eight, two two eight, three two four nine.

Welcome to VRM. Find a vehicle you like, send a booking request, and follow the owner's response. This guide explains each step.

Browse the vehicles on VRM zim dot com. Review the photos, daily rate, refundable deposit and mileage conditions. When you find a car you like, select Submit booking request.

Choose your pick up and return dates. Booked dates are disabled in the calendar. Check your full date range before continuing.

Review the rental total, deposit and mileage allowance. For a rental of fourteen days or more, you can propose a lower daily rate, subject to the owner's acceptance.

Enter your name, email and mobile number with country code. Use an email address you can access, because the owner's confirmation will be sent there.

Review the registration status and Customer Terms and Conditions. Tick the acceptance checkbox when you agree, then submit your booking request. The owner now checks availability.

When the owner confirms availability, you receive a confirmation email. Open the notification and follow its link. Your next step is to access your customer account.

If you already have an account, sign in using your registered email and password. Open the corresponding booking to obtain further instructions for payment and vehicle reservation.

If you do not have an account, select Create an account and choose Customer. Use the same email as your booking request. Confirm your email if prompted, then sign in and open your booking.

In your account, review the payment and vehicle reservation instructions. Follow VRM's directions and the payment deadline shown. Payments are arranged manually; the website does not collect your money.

VRM verifies your payment and confirms the vehicle reservation. Check that your booking reference, dates and amounts are correct. You do not need to pay or confirm again on the website.

Cannot find a suitable car? Choose Find me a vehicle, share your dates, budget and preferences, and send an enquiry.

Follow VRM's collection instructions. Check the vehicle's condition, fuel, odometer and equipment before signing the handover checklist. Keep the signed P D F emailed to you.

Check your notifications and agreed return arrangements. If you need assistance, contact VRM on zero seven eight, two two eight, three two four nine. Enjoy your journey.